Decisions
20 min

DACI

Four roles — driver, approver, contributor, informed — with one driver who owns getting to a decision by a date.

Time cost
20 min
Output
Four names and a date.
Steps
5

Use when

  • A decision needs an owner and RAPID is heavier than the situation warrants.
  • The problem is drift rather than disagreement.
  • Several decisions of this type recur and need a standard shape.

Do not use when

  • The disagreement is substantive. Role clarity will not resolve a genuine conflict about what to do.
  • There is genuinely more than one approver with an independent veto — then RAPID’s separation is worth the overhead.

Inputs required

  • A decision
  • A deadline
  • The people involved

Procedure

  1. 01

    Name the driver

    One person responsible for reaching a decision by the date. They do not necessarily decide; they own that a decision happens.

  2. 02

    Name the approver

    One person with sign-off. If two are proposed, either merge the decision or split it into two decisions.

  3. 03

    Name contributors

    Those whose input is genuinely required. Ruthlessly short — every contributor is a scheduling dependency.

  4. 04

    Name the informed

    Told after the decision. Being informed is not being consulted, and conflating the two is the most common source of resentment about a decision.

  5. 05

    Set the date

    A decision without a date is a discussion. The driver’s job is that date.

Characteristic failure mode

Two drivers. It looks collaborative and it guarantees that each assumes the other is moving it forward, which is exactly the drift the method exists to stop.

Worked example

A shared house cannot agree how to allocate a maintenance budget.

  1. 01Driver: one housemate, with a two-week deadline.
  2. 02Approver: the person who holds the account.
  3. 03Contributors: everyone, once, in writing.
  4. 04Informed: the landlord.

Result

Decided in nine days after three months of circular conversation. Nothing about the options changed.

Where to go next